KeoCare Privacy Policy
At KeoCare, we are committed to protecting the integrity of your operational data, technician profiles, and plant service records. This Privacy Policy details how we collect, process, and safeguard operational information across the KeoCare Valve Management ecosystem (including the Technician Portal, Manager Console, and public landing site).
1. Scope of the Platform
KeoCare is a dedicated industrial valve service tracking utility built to bridge physical year-colored tagging with centralized cloud registers. The system operates as a private enterprise solution for food, beverage, and chemical plant maintenance tracking.
2. Information We Collect
To deliver automated compliance scheduling and field service logs, the platform collects the following datasets:
- Technician & User Credentials: Authentication names, business emails, and access permission status compiled under secure, administrator-seeded user records.
- Valve Fleet Metadata: Plant location, sector mappings, serial numbers, manufacture types, service plan intervals (e.g. 6-monthly, yearly), and operational health states.
- Field Service Documentation: Time-stamps of scanning actions, photographic maintenance evidence loaded during service logs, and technician check-off verification signatures.
3. How We Use Collected Data
We process plant database entries strictly for system operations and facility compliance auditing:
- To load real-time service plan queues and overdue statuses in the Manager Office Console.
- To dispatch immediate valve histories, safety protocols, and lookup logs to technicians on site.
- To compile audit-ready service plan reports and compliance spreadsheets downloadable as offline business files.
- We do NOT sell, lease, or monetize plant metadata, technician information, or operational logs to third-party advertisers.
4. Data Storage & Security Controls
Plant data security is paramount for food-and-beverage manufacturing control systems. KeoCare utilizes top-tier industrial security standards:
All valve logs, service lists, user credentials, and photos are saved in a highly secure, centrally unified cloud database. Information access is gated via strict authentication checks, ensuring only authorized plant technicians and manager accounts can input or review historical service logs.
5. Affiliation & Powering
KeoCare is an industrial software product proudly **Powered by Guth South Africa**. System compliance architectures, yearly tag standards, and database registries are coordinated in affiliation with Guth South Africa’s technical maintenance standards.
6. Data Rights & Inquiries
System administrators can request updates to plant rosters, user list modifications, or the archiving of legacy valve tracking entries. For technical questions or metadata deletion requests, please contact your plant manager or reach out directly via Guth South Africa support channels.